Fond Du Lac Auto Repair

The guy’s l delt with were super nice! I had a fuel pump and bad gas issue, I guess it was hard to pin point the problem so the price for diagnostics was fairly steep!! Was very happy to have had a loaner truck for the time of my truck being worked on! After all said and done truck is running great!!

This shop is legitI was traveling thru the area and my truck decided to act up so I called Richs told em wat I had going on and that I was still 2.5 hrs from home and was leaving for my family Florida trip that night.. talk about service.. they replaced my hub bearing and service my caliper slides that were seized faster than dropping a vehicle off at a dealer for a oil change.. highly recommend , wish I had a shop like this closer to home..

This shop is legitI was traveling thru the area and my truck decided to act up so I called Richs told em wat I had going on and that I was still 2.5 hrs from home and was leaving for my family Florida trip that night.. talk about service.. they replaced my hub bearing and service my caliper slides that were seized faster than dropping a vehicle off at a dealer for a oil change.. highly recommend , wish I had a shop like this closer to home..

Long story on the issues w/my car, but ultimately it was towed in by Riches and repaired in a fast amount of time. Rob kept me well informed on a couple of occasions as well as working on a good price and reducing the chances of it happening again!👍👍

I would use Rich's again.

Did great work and in a reasonable amount of time!

Had them inspect the condition of my vehicle before a roadtrip.

I took my truck here to have new suspension installed and couldn’t be happier with the results, everything was done in a timely matter and kept me updated on everything. Woiod definetly come back afain

I brought my 04 duramax to them for a fuel leak. I called 10 minutes before they closed, but Rob had no problem listening to my story about the truck and all my concerns. Rob also got me an appointment the very next day!!! Rob had my truck fully inspected and gave me the list and told me exactly what was a priority/safety concern and told me what could wait. Ultimately I declined service at this time due to the cost. I wasn’t sure the truck was worth the cost of repairs. Which he was very understanding… well, life happened and I left the truck sit for over a week, maybe two… when I finally came to get it, it wouldn’t start. He tried everything, no luck. Without hesitation, Rob said he would bring it in the shop and get it warmed up and charge the batteries. No additional charge!! Rob and the crew at Rich’s went well above and beyond what I expected or even experienced with any other shop. I will DEFINITELY be returning to get my truck fixed by them, AND ONLY them from now on!!

All good!